shipping policy

at justowl.in, we want your shopping experience to be smooth, transparent, and reliable. please take a moment to read our shipping policy, which explains how we process and deliver your orders.

processing time

all orders are processed within 1-3 business days after payment confirmation.
during peak seasons or special promotions, processing times may take slightly longer, but we always strive to dispatch your order as quickly as possible.

shipping methods & delivery time

we partner with trusted courier services to ensure safe and timely delivery.
delivery timelines usually range between 5-10 business days, depending on your location.
customers in metro cities may receive their orders sooner, while remote areas may take slightly longer.

shipping charges

shipping charges, if applicable, will be calculated and displayed at checkout.
for select products or promotional offers, free shipping may be available.

order tracking

once your order is dispatched, you will receive a tracking id via email or sms.
you can track your shipment status directly through the courier partner’s website or app.

address accuracy

please ensure that your shipping address and contact details are entered correctly at checkout.
justowl.in will not be responsible for delays or failed deliveries caused by incorrect or incomplete information.

delays and exceptions

while we make every effort to deliver within the estimated time, unforeseen circumstances such as weather conditions, courier delays, or public holidays may affect delivery schedules.
in such cases, our customer support team will keep you updated.

international shipping

currently, justowl.in delivers only within india. we are working towards expanding our services internationally in the near future.

contact us

for any questions about shipping or delivery, you can reach out to our support team at support@justowl.in. we’ll be happy to assist you.